Inside Sales Support Specialist

Our client has a great opportunity for a talented Inside Sales Representative to join their team!

Location - West GTA

Compensation will be base salary + bonus tied to company performance.

Position Summary Processing of incoming customer enquiries and orders via telephone and other electronic media. Fundamental automation product and technology knowledge is required.

Duties and Responsibilities: · Process moderately complex incoming customer enquiries via telephone, internet, and facsimile. · Generate formal quotations with emphasis on product cross selling. · Process customer orders within SAP and maintain customer master data files. · Authorize and process customer returns. · Support of distribution program, including training of channel on product, pricing, and discount schedules. · Lead and quotation follow up, CRM data entry.

Key Requirements:

· Strong customer orientation. · Processing of all official customer communication. · Team player, willing to assist other employees in accomplishment of assigned responsibilities; as requested.

Education/Qualifications: · Minimum post-secondary technical diploma, 2-4 years related industry experience, automation industry experience is an asset. · Excellent knowledge of Microsoft Office, SAP experience is an asset. Internet use as a business tool.

Other: · Occasional overnight and airline travel may be required; tradeshow participation and customer relationship development.