Branch Manager

Our client is seeking a dynamic Branch Manager to direct company day-to-day activities in order to deliver outstanding customer service, exceptional equipment quality and achieve/exceed rental and sales revenue targets. Demonstrate strong leadership skills while managing branch operational processes and procedures, equipment rentals and create a safe work environment through solid decision making and “Doing the Right Things Right.”

Location – Mississauga

Duties and responsibilities;

Leadership:

• Hire, train and develop staff to ensure all functions are performed competently and efficiently

• Set clear expectations for performance and evaluate results

• Manage and coach team members for success and empower to make good business decisions

• Engage in staff activities and hold staff accountable for delivering results

• Demonstrate Core Values in all actions and decisions (Loyalty, Respect, Accountability, Expectations and Performance)

• Ensure all health and safety procedures are followed and create a safety culture within the site based on education, organization/housekeeping, PPE requirements

• Ensure all company equipment meets quality standards

• Confirm that customers are receiving clean, calibrated and working equipment - Maximize equipment utilization

• Follow operations workflow procedures from order through delivery and returns through invoicing

• • Support other locations with equipment or other services • Be the primary after hours contact for the location Customer Focus

• Ensure excellent customer experience through each key touch point

• Ensure rental and sales revenue goals are achieved • Follow up on new and expanded business.

Qualifications include:

• Bachelor's Degree preferred; At least five years as an operations Supervisor or Manager

• Knowledge and experience in the equipment rental industry highly preferred

• Analytical thinker with solution orientation

• Profit and loss experience a strong plus

• Proactive approach with high sense of urgency to succeed • Excellent written and verbal communication skills

• Effective leadership, motivational, and organizational skills

• Ability to multi-task, plan and organize time • Computer skills (Outlook, MS Excel, Word, PowerPoint)

Working conditions- fast paced office and warehouse environment with some field travel by car (or air on occasion) for meetings.

Salary – Commensurate with experience