Applications Engineer

Location – West GTA

Applications Engineer

Responsibilities:

• Work collaboratively with Account Managers and support staff to provide comprehensive Pre-Sales Technical Support for all Products and service solutions

• Create and deliver engaging product demonstrations via web meetings and in person customer meetings

Telesales and after-sales support

Project Follow up and coordination

Responsible for Bid and spec/ Projects.

• Liaise with customers and in-house staff and partners

• Interpret product and service inquires and provide technical solutions as required

• Attend industry tradeshows when required

• Record and document process in CRM system

• Manage territory business development through effective networking, cold calling, research, growing contact list and ensuring company is at the forefront of all local opportunities.’

• Market and promote products to our customers with the knowledge, service and product-related to the steam system and Industrial processes, which allow our customers to improve their process and steam system performance and increase their profitability.

• Log quotations and provide direction for products, strategy and margins.

• Able to complete product selection and sizing.

Professional in Autocad drawings

Must demonstrate capability in mechanical and electrical industrial Knowledge

• Manage/participate in large projects as required.

• Maintain communication with all relevant stakeholders to ensure complete, timely and accurate service delivery with every customer and every order.

• Liaise with Vendors and with key stakeholders regarding technical questions and pricing.

• Demonstrate a track record of exceeding targets continually by selling solutions to build strong customer relationships, yield customer loyalty and repeat sales.

• Accurate and timely completion of all documentation and log all information in the CRM database all potential users

Experience/Education Requirements:

• Three-Five years of field experience in mechanical industrial Process steam system, OR outside sales experience selling a technical or industrial related product/Valves/ancillary line; or equivalent combination of education and experience

• BA in mechanical engineering / Electromechanical engineer, Professional Engineer is preferred.

Salary – Solid base plus annual performance bonus